Terms and Conditions for Goody Moody Health

Last updated 07.10.24

It is important that you read these terms and conditions to ensure they are understood and agreed upon by you.

This is an Agreement between you (the “Client” or “You”) and Cynthia De Maria at Goody Moody Health. By placing an order with Goody Moody Health for any services and goods, you are accepting these terms and conditions and agree to be bound by this Agreement.

Goody Moody Health is here to support both adults and children in their wellness journey. However, please note that service requests can only be made by individuals who are age 18 years or older. Parents or legal guardians must sign up on behalf of their children in order for them to receive my services.

Throughout the site, the terms “I”, “me”, “my” and “we” refer to Goody Moody Health. Goody Moody Health offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Goody Moody Health is the owner or licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

This website is operated by Goody Moody Health.

Nutritional Therapy Overview

Nutritional Therapy is a personalized and evidence-based approach to health relevant for individuals with chronic conditions, as well as those looking to enhance their health and well-being. As your Nutritional Therapist, I use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to your symptoms and health concerns.

Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct and the British Association for Nutritional and Lifestyle Medicine (BANT), the professional body for Registered Nutritional Therapy Practitioners.

Not a Substitute for Medical Advice

I will never ask you to discontinue your medication. Any changes to your prescribed medication must be undertaken with your doctor.

Your Responsibilities

It is your responsibility to provide accurate and complete information about your medical history, medications, allergies, and lifestyle habits. This information is essential to tailor the Nutritional Therapy programme to your needs. Additionally, it is important to keep Goody Moody Health updated with any changes to your medications or medical diagnoses, as these may impact your treatment plan.
You are responsible for contacting your GP about any health concerns.
You give permission for Goody Moody Health to contact your GP regarding any agreed aspects of your case. Your practitioner will discuss this with you before contacting your GP.
You consent to Goody Moody Health sharing information with your GP, doctors, psychiatrist (where applicable), or healthcare provider about your health and any other relevant information you provide to aid in your care.
If you are receiving treatment from your GP or any other medical provider, you should inform them about any nutritional protocols provided by Goody Moody Health to address any possible reactions between your prescribed medication and the nutritional programme.
If you are unclear about any agreed Nutritional Therapy, including food supplements, you should contact Goody Moody Health promptly for clarification.
If you suspect that any supplement or food may be causing a negative reaction, stop it immediately. You shall report this to me without delay, recording the date when the reaction started with a timeline of when the supplement(s) was started. Always consider other factors which may also include, but are not limited to, environment, changes in lifestyle, illness, and recent trauma. I will discuss this with you at your next appointment; in some situations, I may get back to you on the next clinic day.

Conditions Goody Moody Health is Unable to Support

At Goody Moody Health, I am dedicated to delivering the highest standard of care. However, there are specific circumstances where I am unable to provide my services. Regrettably, I cannot work with individuals who meet any of the following criteria:

Individuals diagnosed with (or currently undergoing assessment for) psychotic disorders, including schizophrenia or schizoaffective disorder, bipolar disorder, personality disorders.
Individuals diagnosed with (or currently undergoing assessment for) neurodegenerative diseases, such as Alzheimer’s, Huntington’s disease, motor neurone disease, vascular dementia, or any condition resulting in significant cognitive impairment.
Individuals who are currently facing a diagnosis of cancer or who have kidney or liver disease.
Individuals diagnosed with epilepsy.
Individuals diagnosed with Type 1 Diabetes.
Individuals who have had a percutaneous endoscopic gastrostomy (PEG feeding).
Individuals who are currently pregnant.
Individuals with other specific acute medical conditions that may affect their nutritional therapy.
Individuals taking immunosuppressive medications or those with conditions that compromise their immune function.
Individuals with active or eating disorders from the last 5 years, including under/over eating, anorexia, binge eating, bulimia, and avoidant/restrictive food intake disorder (ARFID).
Individuals exhibiting acute suicidal thoughts or engaging in self-harming behaviours.
Individuals with a current or history of addiction.

This list is not comprehensive, and additional conditions may arise that could render my services unsuitable for you. If you have any questions or are uncertain about whether my services are appropriate for your situation, please feel free to reach out for clarification.

Consultations and Payment

Booking Appointments

Payments for services are due 72 hours before the time of booking. Appointments will only be confirmed once payment has been received. Quotations will remain valid for up to 30 days.

Payment Terms

Payment is taken either by bank transfer or, in some cases, through a third-party payment platform. By using the third-party payment platform, you agree to their Terms of Service.

Cancellation Policy

You can cancel your appointment anytime up to 72 hours prior to the appointment. Missed appointments or late cancellations will result in the appointment fee being non-refundable.

Consultations

The questionnaire, provided by Goody Moody Health, must be completed and submitted at least 48 hours prior to the initial appointment; otherwise, Goody Moody Health reserves the right to change the appointment time.

The results of laboratory tests ordered by Goody Moody Health will only be discussed during a scheduled appointment.

Recording consultations using any form of electronic media including video, photography, and recorded transcripts during treatments and consultations by clients or visitors are not permitted without prior written consent from Goody Moody Health.

Additional Information

If you have any queries or concerns regarding your programmes, please contact me via email and I will reply during clinic hours. Unfortunately, I am unable to respond to frequent or lengthy emails between scheduled appointments.

Please note that Goody Moody Health is not equipped to handle medical emergencies. If you are experiencing a medical emergency, contact emergency services immediately.

Modifications of These Terms

Goody Moody Health reserves the right to modify these Terms at any time in accordance with this provision. If I make changes to these Terms, I will post the revised Terms on the website and update the “Last Updated” date at the top of these Terms. If you disagree with the revised Terms, you may terminate your agreement with immediate effect.

Liability and Limitation

Goody Moody Health will not be liable for any indirect or consequential losses or damages arising from your use of my services.

Dispute Resolution

In the event of a dispute, both parties agree to communicate directly to resolve the issue. If an agreement cannot be reached, mediation may be sought before pursuing legal action.

Termination of Services

At Goody Moody Health, maintaining a respectful and productive relationship is essential. However, I reserve the right to end our contract and discontinue services under the following circumstances:

You fail to provide necessary information, cooperation, or access within a reasonable time after being asked. This includes, where applicable, sharing your General Practitioner’s details.
You consistently arrive late for appointments or repeatedly cancel appointments in violation of the cancellation policy.
You miss one or more payments due for services provided by Goody Moody Health.
You develop or are diagnosed with a medical condition that makes my services unsuitable for your needs.
You exhibit aggressive behaviour, or use inflammatory, racist, discriminatory, or otherwise offensive language toward me or any representative of Goody Moody Health.

Should any of these situations arise, I may claim any compensation due where applicable.

Feedback

I value your feedback. Please feel free to share any comments or suggestions regarding your experience with Goody Moody Health, as it helps me enhance my services.

Data Protection

By signing the Terms and Conditions, you are providing consent for Goody Moody Health to process your personal data in line with this agreement. Your personal data will be handled with care and in accordance with GDPR standards. I will only use your data for the purposes outlined in this agreement, and it will not be shared with third parties without your consent.

These terms should be viewed in conjunction with Goody Moody Health privacy policy.

Client Acknowledgment

By signing, I agree to the terms and conditions outlined above. If I am signing on behalf of someone as their translator or guardian, I also confirm these terms and conditions have been understood and agreed upon by them, and I am allowed to sign on their behalf. I confirm I am 18 years or older.

Signature: _____________________

Print Name: _____________________

Date: _____________________

Print and email to info@GoodyMoodyHealth.com